A manager is in a unique role as he or she is bound by the results of others. Going from this point, the success of a manager is largely defined by his or her ability to inspire success where responsibility is taken. This is common sense.
What is less obvious is how one goes about achieving this result. On paper it is easy to say what a good manager is capable of doing. Any book by Stephen Covey will give a hint. Yet in the reality of day-to-day interactions, there are people and personalities that all have their own say in the matter.
In this training, people with management responsibilities will learn how to adopt questions as a highly developed skill / consciousness. You could consider this a crash course in coaching, but it is certainly more than just that. Participants will discover how the mind works when it is confronted with an obstacle and make use of this awareness to generate questions. It is the art of simultaneously taking away barriers and adding motivation in an interaction. In the well-known book by Mihaly Csikszentmihalyi, he describes this as the state of “flow”.
To better understand what this all means, we turn to Einstein who once said, “A problem cannot be solved from the same level of consciousness that created it.” What participants will come away with from this training is the ability to facilitate others to overcome the limitation in their thought process at that very moment. A manager will find that his or her role is experienced as far more valuable by those who are increasing in effectiveness and pleasure due to the contact.
At the conclusion of the training, you in your management capacity, will see how questions can be the impetus of a creative process that generates opportunities where only agitation and irritation may have once existed.